tag:blogger.com,1999:blog-2687899793433885679.post5122294378103075772..comments2024-01-25T05:58:12.113-06:00Comments on Snug Harbor Bay: Mud Hole Custom TackleKim@Snug Harborhttp://www.blogger.com/profile/12066749954523201722noreply@blogger.comBlogger11125tag:blogger.com,1999:blog-2687899793433885679.post-9308884849897410602013-05-09T10:34:11.991-05:002013-05-09T10:34:11.991-05:00It does sound like a great company. I would love t...It does sound like a great company. I would love to get back into fishing. I know I told you before...the first conversation I ever had with my 'husband to be' was about fly fishing. Maybe he was impressed...heehee! Enjoy your day my friend!~Lavender Dreamer~https://www.blogger.com/profile/06298191144517740164noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-50974320067358189942013-05-08T18:24:57.594-05:002013-05-08T18:24:57.594-05:00Well Kevin, if I ever get out your way, I'm co...Well Kevin, if I ever get out your way, I'm coming to the restaurant. Lobster scampi sounds awesome!! And I bet its delish!!Kim@Snug Harborhttps://www.blogger.com/profile/12066749954523201722noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-37578927280864106102013-05-08T16:14:05.251-05:002013-05-08T16:14:05.251-05:00I love business success stories! They are the few ...I love business success stories! They are the few who stand out in the "people skills" side of business that is sooooooo hard to find. Kudos to you for recognizing them. I always try to drop a positive word on a company when I feel they or their product exceeded my expectations. I get more free stuff for compliments than I would ever get for complaints (not that getting stuff is the goal). People will actually complain just to get a free-bee. They are the ones who truly put the rest of us at a disadvantage. The other night at the restaurant I made a lobster scampi and after 3/4 of it was consumed the table returned it to the kitchen saying it was blan at best and they didn't want anything else. The waiter ask me should he take it off the bill and I instructed to discount it @25% (the portion they did not eat). The customer was pissed and when she told me she was never coming back I said, "GOOD". My lobster scampi BLAN at best, hit the road swindler. Anonymoushttps://www.blogger.com/profile/12644093093592973511noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-37065820012182554112013-05-08T10:51:40.718-05:002013-05-08T10:51:40.718-05:00It's a shame that good customer service seems ...It's a shame that good customer service seems to be an exception these days and not the rule. More companies could take a lesson from Mud Hole.Kim@Snug Harborhttps://www.blogger.com/profile/12066749954523201722noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-88871969248183346392013-05-08T10:50:44.803-05:002013-05-08T10:50:44.803-05:00I really couldn't be more pleased!I really couldn't be more pleased!Kim@Snug Harborhttps://www.blogger.com/profile/12066749954523201722noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-1965634200253398212013-05-08T10:19:56.480-05:002013-05-08T10:19:56.480-05:00Hey I remember that rod!!! There is a reason why E...Hey I remember that rod!!! There is a reason why Ed uses them - glad to hear they took care of you!BrookfieldAnglerhttps://www.blogger.com/profile/07990751656565622220noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-55148086190943311142013-05-08T08:07:40.004-05:002013-05-08T08:07:40.004-05:00Thanks for this Kim, it's nice to hear good ne...Thanks for this Kim, it's nice to hear good news about customer service for a change!! I have recently had horrible luck with it, and welcome some positives!! Thanks!Shellladyhttps://www.blogger.com/profile/04793379160928673009noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-2583912608798963582013-05-08T08:04:25.848-05:002013-05-08T08:04:25.848-05:00Thanks Gail. Everyone always hears about the bad ...Thanks Gail. Everyone always hears about the bad stuff, so I thought I'd let people know about this good experience.Kim@Snug Harborhttps://www.blogger.com/profile/12066749954523201722noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-26084355086981505302013-05-08T08:03:38.135-05:002013-05-08T08:03:38.135-05:00The rod and reel we had made was a gorgeous gift f...The rod and reel we had made was a gorgeous gift for our daughter. You should check into learning how to do that. I bet you'd like it.Kim@Snug Harborhttps://www.blogger.com/profile/12066749954523201722noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-62414731991697335822013-05-08T06:04:20.217-05:002013-05-08T06:04:20.217-05:00What a nice story to hear. Thanks, Kim! :)What a nice story to hear. Thanks, Kim! :)gpchttps://www.blogger.com/profile/18054854655973836794noreply@blogger.comtag:blogger.com,1999:blog-2687899793433885679.post-27673363351896193762013-05-08T02:23:27.133-05:002013-05-08T02:23:27.133-05:00Great post! I've been looking for a money-mak...Great post! I've been looking for a money-making idea to do in my spare time and now I may look into custom rod making. It's always great to hear about the positive side of customer service...some companies just get it.Sonny Davishttps://www.blogger.com/profile/02318371099692289074noreply@blogger.com